All products purchased from Mindful and Co Kids are final (unless the product ordered and received arrives in a damaged state, and it was a fault from us) are sold on a no return or credit basis once an order has been completed, and payment has been processed.
Pursuant to relevant Australian Consumer Law, where a product has been listed at an incorrect price, incorrect description or image due to typographical error or similar oversight, we do reserve the right to cancel and/or amend a transaction.
If a product ordered and received arrives in a damaged state, please ensure you get in touch with us within seven (7) days to let us know via firstname.lastname@example.org (please note, Mindful and Co Kids would require photo evidence and information from you to assess the refund request). If on assessment, it was a fault from us, a refund or a replacement will be provided. Any requests for cancellations or refunds not specified above will be at the sole discretion of Mindful and Co Kids, and will be assessed on a case by case basis. Such refunds will be exclusive of any postage and handling costs.